Sales training for Flexible Ureteroscopy
Boston Scientific is dedicated to transforming lives through innovative medical solutions that improve the health of patients around the world.
Boston approached VR Lab to develop a Virtual Reality application for sales training. The application will be used for learning the products that are used in a kidney stone retrieval procedure, in particular Boston Scientific’s products for Flexible Ureteroscopy.
The application puts sales trainees in an operation room (OR) where they are quizzed by a surgeon. The surgeon asks the trainee to select the right step in a retrieval procedure and if correct he then asks the trainee hand him the product for this step. The trainee picks a product from a table with all the products laid out and gives the product to the surgeon. The surgeon will of course tell the trainee whether it was the right product or not.
After every phase of the procedure a video is shown as a recap. The trainee can also request additional information about specific products in the form of testimonial videos or product sheets. It’s a highly interactive and fun learning experience. And oh … do not drop a surgical product on the floor!
The VR application has two modes: the trainee mode and the observer mode. In the latter an instructor can select an active training sessions . The instructor will then be present in the OR to observe what the trainee is doing or maybe to witness what the trainee is failing to do!
This observer mode is powered by a communications component developed by VR Lab specifically for collaborative VR applications. This component facilitates collaboration in various VR projects developed by VR Lab.
The training application has been developed and optimised for the Oculus Quest. All of the interaction in the solution is made possible by the Quest’s touch controllers. Using the controllers, trainees can pick up products, look at them in more details and make various selections in the solution.
Hold left mouse button on the 3D model
and drag to rotate.
Why VR and VR Lab?
There isn’t a single organization on the face of the Earth that can survive without well-trained members. However, as much as everyone likes to boast about how effective their training program is, the simple fact is that nothing can beat on-the-job experience. Polishing one’s skills on real-life problems in day-to-day situations, despite all the technical innovation is ultimately what makes a professional valuable. And this is one area where Virtual Reality training truly shines. Training with VR is very effective, engaging and fun!
When looking at ways to improve and modernise Boston Scientific’s internal sales training, the idea of using VR came up. One of their employees had experienced the Virtual Rescue application that VR Lab had developed previously. As this demonstrated VR Lab’s capabilities to develop innovative VR applications for large enterprises, in the medical field, they turned to VR Lab. Again our agile development approach with a high level of engagement with the customer during the development process, proved to be an excellent fit for this project.